About Us
Thetford Services is a team of experienced engineers focused on keeping waste equipment working as it should. With years of hands-on industry experience, we’ve built a reputation for being reliable, straightforward and easy to work with.
We work closely with our customers to understand how their sites operate and provide support that fits around them. Whether it’s a single site or a larger operation, we’re here to help keep things running smoothly with practical, dependable support you can trust.
Thetford Services At A Glance:
50+ years industry experience
UK-wide engineer coverage
ISO 9001 certified
ISO 14001 certified
Emergency breakdown support
All makes & models



Our Story
Built on the foundations of Thetford International’s long-standing reputation in designing and manufacturing waste compaction equipment, Thetford Services was created to provide nationwide waste compactor servicing, maintenance and repair support for businesses across the UK.
Over the last five decades, we have worked with customers across manufacturing, logistics, retail and recycling sectors, developing a strong understanding of the challenges involved in waste equipment servicing and maintenance. This experience has shaped a service offering focused on reducing downtime, improving equipment performance and delivering practical, site-specific solutions.
Our engineers provide compactor servicing, baler maintenance and emergency repair services for all makes and models, ensuring your equipment operates safely and efficiently. We understand the impact of equipment failure, which is why we prioritise fast response times and reliable, long-term solutions.
Today, we support both existing Thetford International customers and businesses operating a wide range of equipment, delivering trusted waste compactor service support across the UK. Our focus is simple—keep your operations running, minimise disruption and help you get the most from your equipment.
Our Pledge To You
We are committed to delivering a service that businesses can depend on.
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Fast, reliable response to minimise disruption
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Expert engineering support across all equipment types
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Clear, honest advice tailored to your site and operations
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Proactive maintenance solutions to prevent costly breakdowns
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Long-term support focused on performance and efficiency
Our focus is simple: to keep your equipment running, your operations moving and your costs under control.

Reliability
Expertise
Responsiveness
Quality
Safety
Customer Focus
Meet The Management Team
Our team are here to ensure you get the best service.
Contact us today for reliable protection of your operations.
Behind every successful service visit is a team of experienced mechanical engineers, service managers and technical specialists dedicated to keeping your waste handling equipment operating safely and efficiently. From planned maintenance and emergency breakdowns to installations, refurbishments and technical support, our team has the expertise to service and maintain waste compactors, balers and recycling equipment across the UK.
With decades of combined industry experience, Thetford Services is committed to delivering fast response times, expert engineering support and exceptional customer service, helping businesses maximise equipment uptime, minimise downtime and extend the lifespan of their machinery.

Johnnie Ellis
Managing Director

Andrew Goddard
Operations Director

Chris Goddard
Service Manager

Carl Manels
Service Supervisor

Megan Ellis
Company Secretary

Kim Nunn
Sales Team Secretary


